Continuing its commitment to enhance customer satisfaction, Renault India has announced the commencement of a nationwide after-sales service initiative, ‘Renault Winter Camp‘. The service camp will be conducted across all Renault Service facilities in India from November 18th to November 24th, 2024.
Aimed at offering optimal performance of the cars, the vehicles would receive expert attention from trained and skilled technicians of Renault India with a comprehensive 44-point check-up covering critical aspects such as Battery health, Power steering fluid, Left and Right indicators/hazard lights, Brake fluid reservoir, Engine air filter & AC/cabin filter, and Coolant recovery reservoir & level. The service also includes a complimentary car top wash. Such routine inspections guarantee all required measures for improved vehicle performance and give customers a satisfying ownership experience.
Speaking on the occasion, Mr. Sudhir Malhotra, Vice President Sales Marketing – Renault India said, “At Renault India, our commitment to delivering exceptional customer experiences extends beyond just selling vehicles. The Renault Winter Camp reflects our dedication to providing proactive after-sales care that ensures the optimal performance of our cars and enhances customer satisfaction. We aim to make every service memorable through exclusive offers, comprehensive check-ups, and engaging customer activities, reinforcing our promise of a seamless and satisfying ownership journey.”
In addition to the comprehensive car check-up facilities, several fun-filled activities will be organized for customers with assured gifts, making it an exciting and cherishing experience for them. Currently, Renault India operates with 580 touchpoints across India.
As part of the Renault Winter Camp, Renault India customers can avail up to 15% attractive discount on select parts. Additionally visiting Renault customers will get:
- Minimum 15% discount on select accessories
- 10% discount on engine oil replacement
- 15% discount on labour charges
- 15% discount on VAS (Value Added Services)
- 10% discount on Extended Warranty, and
- 10% discount on Road-Side Assistance Retail Program.
- Free Giveaway to all customers
MY Renault app registered customers can also avail themselves of an extra 5% discount on select parts and accessories.
Renault has undertaken many first-of-its-kind after-sales and customer-centric initiatives to offer its customers a seamless brand ownership experience. These include – Renault SECURE, Renault ASSIST, Renault EASY CARE, Workshop on Wheels (WoW), MY Renault App and regular customer service camps. In a decade of its presence in India, Renault has made significant progress, which includes a state-of-the-art manufacturing facility, a world-class technology centre, and a logistics and design centre in India. This strong foundation, backed by its unique product strategy and pioneering customer satisfaction initiatives, has been instrumental in Renault’s successful journey in India.
